Return & Exchange Policy
We offer free returns and exchanges on U.S. swimwear orders over $100!
Please contact us using our contact form for processing all returns and exchanges.
All Returns & Exchanges must meet the following requirements:
- Merchandise must be unworn, unwashed, undamaged and unused.
- Merchandise must be free of make-up, deodorant, or any other stains.
- Merchandise must have all original tags and accessories attached.
- The protective hygienic slip must not be removed from swimwear.
- The package must be postmarked within fourteen (14) days of delivery.
- At this time we are not able to offer store credit.
- We are unable to offer free International returns/exchanges.
- Returns/exchanges are processed within 5 business days.
- You will be notified via email once your return/exchange has processed.
- Return shipping may apply for jewelry and accessories.
- All sale items are final sale and not eligible for returns.
The Island Girl reserves the right to refuse the package and/or return to sender should the merchandise not meet these requirements. Please contact us to process your return/exchange, or for any further questions as we are happy to help and want you to not just like but love your new bikinis.